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Content created inside a shared folder, doesn't isn't visible to anyone else.
Hi There, I'm hoping someone can help!
My colleague has created folders within a shared folder. He did this all on dropbox.com.
Strangely most of these folders have not synced, and they cant be ...
Hi SophieCollinsMSL -- I'm wondering if you're using "Selective Sync" on your Desktop to hide some of these folders.
Would you mind checking this? You can find this by navigating to your Sync Preferences in the Desktop app (click the Dropbox icon in your menu bar, click the account menu/avatar in the upper-right corner > Preferences > Sync tab > Selective Sync.)
If you look for the folders there, are they checked or un-checked? If they're un-checked, they'll actually be hidden (i.e., not synced) in your Desktop application, and they'll only appear on dropbox.com.
Let me know!
Cheers,
Ryan
Hi Megan, thank you for getting back to me so quickly!
The folders are on the online version (doh, should've checked). What can we do to get them to show on our desktop? The app is showing that everything is up to date. And other files/folders added since have synced.
RyanFromDropbox
Dropbox Product Manager
Dropbox Product ManagerHi SophieCollinsMSL -- I'm wondering if you're using "Selective Sync" on your Desktop to hide some of these folders.
Would you mind checking this? You can find this by navigating to your Sync Preferences in the Desktop app (click the Dropbox icon in your menu bar, click the account menu/avatar in the upper-right corner > Preferences > Sync tab > Selective Sync.)
If you look for the folders there, are they checked or un-checked? If they're un-checked, they'll actually be hidden (i.e., not synced) in your Desktop application, and they'll only appear on dropbox.com.
Let me know!
Cheers,
Ryan
