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UnhappyClient's avatar
UnhappyClient
Explorer | Level 3
3 years ago

Corrupted Folders/Photos when uploading

When I uploaded files, the folders uploaded but were empty. Also, individual photo visible initially, but then when trying to move it. there is a small box but no photo.  Trying to get help has been unsuccessful.  I was given 100gb as trial.  I'm told that I need to upgrade or else.

sync
upload

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Is it alright if we log a ticket for you then to further help you with this? 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    You're all set, UnhappyClient! Please check your email address, when you get the chance. 

     

    You should've received a new message from me, so please reply back to it.

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