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Michar's avatar
Michar
New member | Level 2
13 days ago
Solved

"Couldn't copy link" error only on a specific file

I have added a file to a directory however when trying to download the folder as a zip the file is not there If I try to create dropbox link just to that file I get this message The file is ...
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  • Hannah's avatar
    Hannah
    6 days ago

    Thanks, Michar, I just emailed you and I'll see you there!

Michar's avatar
Michar
New member | Level 2
12 days ago

Hi Walter

  • The file is 712464 bytes
  • All other files in the directory are fine. I can create a link to them and if I create a link to the entire directory they are downloaded
  • Another info which may be relevant is that I first added the whole directory and had no problems with it. Then a month or so later I added the single new file which now have the issue

 Thanks!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 days ago

Hey Michar, let me jump in here! 

Allow me to ask: do you notice the same behavior when you try using our website to use a shared link for this particular file?

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