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Chad D.2's avatar
Chad D.2
Helpful | Level 6
9 years ago
Solved

couldn't save content Please check your internet connection and refresh the page

Online ANYWHERE and I get the following error when trying to share from Safari is iOS10 "couldn't save content Please check your internet connection and refresh the page"   This hapens on any netwo...
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  • Sanchez's avatar
    Sanchez
    9 years ago
    Hey Chad D.2, 

    Can you see if this happens in other browsers, like Chrome or Firefox, and let me know? 

    Thanks!
Kirk2k's avatar
Kirk2k
New member | Level 2
8 years ago

I’ve been using an iPad Pro with iOS 11 and getting increasingly annoyed with not being able to save the contents of web  based pdf file to Dropbox due to ‘couldn’t save contents’ message.  In Safari, not Chrome, I found in the share menu (box with up arrow) a button called “Create PDF”.  I’m not sure if this is a feature of iOS 11 or something added from one othe numerous pdf apps I’ve tried, but in any event, by  using this button to create a pdf I am then able to go back to the share button and save to Dropbox without a problem.  

 

I suspect the cause of the problem could be the opened pdf document is reformatted for the screen and is not recognizable as a pdf when trying to be saved to Dropbox.  I’m sure someone else can determine that and correct for a future update.  

RBoy's avatar
RBoy
Helpful | Level 5
8 years ago
Did Dropbox ever resolve this issue? Pretty pathetic since I can save to files and everything else except Dropbox won’t recognize the pdf file in Safari in iOS 12. Kinda useless to have this app if I can’t save stuff to my account. Google drive is better. It works!
  • RBoy's avatar
    RBoy
    Helpful | Level 5
    8 years ago
    As a workaround copy to Dropbox works but not save to Dropbox. Painful but a temp solution till Dropbox can get its act together.

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