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Couldn't Start Dropbox
This is usually because of a permissions error. etc
I moved the sync directory to my 😧 drive for info
I suspect the dropbox_path might be the problem
Text File bn.BUILD_KEY: Dropbox bn.V...
Hi Musicstate,
The issue you are experiencing isn't related to any access or permission troubles. It's just a standard error message for everything (with or without real permission issues). The issue is definitely related to the path you selected for your Dropbox folder. It may be due to change/move in this path, for example, or some other similar change. Don't try to change Dropbox folder name or the path pointed to there after you have selected it!
To solve it, you have to unlink the application from your account and link it anew. Remove your troublesome application/device out from your device list. Scroll down to the desired device if need. Click on trash bin next to the desired list entry. This will make sure your device isn't in link to the Dropbox server, but the application itself can still be unaware of that. Forcibly unlink it using following command in terminal:
rm -rf ~/.dropbox
The above guarantees that no any trace from previous link lefts, able to prevent further application work. Now you can link your Dropbox application to your Dropbox account anew by signing in again. 😉
Hope this helps.
Edit: Oh.. you are on Windows. One of the rule above is related to Mac/Linux only. 🤷 My fault. Instead of the command above remove Dropbox folder residing in "C:\Users\music\AppData\Local" (not the one that keeps your data).
Megan
Dropbox Community Moderator
Dropbox Community Moderator
Hi Megan, I tried all the steps in configuring the firewall (https://help.dropbox.com/installs/configuring-firewall) and Dropbox is still not syncing. I confirmed in my firewall settings that the ports are open for Dropbox, that Dropbox is allowed, that the firewall is up to date, and that the Dropbox processes are allowed and have the requisite permissions. It's still not syncing, so now I have multiple folders appearing as empty on my Desktop even though the files are there in the cloud. Dropbox has worked for me for years but now that this has gone on for weeks and I'm losing desktop access to files, I am about ready to leave Dropbox behind. Thanks everyone for all your suggestions and I'm disappointed that Dropbox has suddenly failed me.
- Megan
Hi jen1147, happy Monday, sorry to hear about that.
If you want, I'd be happy to continue troubleshooting this one for you, so we can find what's causing it. I'm curious if you get any errors similar to the way you did before, or if the app isn't starting.
Let me know.
