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Forum Discussion
Musicstate
4 years agoExplorer | Level 4
Couldn't Start Dropbox
This is usually because of a permissions error. etc
I moved the sync directory to my 😧 drive for info
I suspect the dropbox_path might be the problem
Text File
bn.BUILD_KEY: Dropbox
bn.VERSION: 141.4.3299
bn.constants.WINDOWS_SHELL_EXT_VERSION: 52
bn.is_frozen: True
machine_id: 0f7a47a3-475d-470e-a9fe-b9154018bcc4
pid: 8348
cwd: 'C:\\Program Files (x86)\\Dropbox\\Client'
real_path='C:\\Program Files (x86)\\Dropbox\\Client'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\music\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\music\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: None
not found
parent not found
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\141.4.3299\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\141.4.3299\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\music\AppData\Local\Temp
TEMP: C:\Users\music\AppData\Local\Temp
tempdir: 'C:\\Users\\music\\AppData\\Local\\Temp'
real_path='C:\\Users\\music\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\client\authentication\register_host_helper.pyc", line 483, in _try_register_host
File "dropbox\client\authentication\register_host_helper.pyc", line 949, in handle_changed_host_secret
File "dropbox\sync_root\helpers.pyc", line 367, in destroy_root_from_config
AssertionError
Hi Musicstate,
The issue you are experiencing isn't related to any access or permission troubles. It's just a standard error message for everything (with or without real permission issues). The issue is definitely related to the path you selected for your Dropbox folder. It may be due to change/move in this path, for example, or some other similar change. Don't try to change Dropbox folder name or the path pointed to there after you have selected it!
To solve it, you have to unlink the application from your account and link it anew. Remove your troublesome application/device out from your device list. Scroll down to the desired device if need. Click on trash bin next to the desired list entry. This will make sure your device isn't in link to the Dropbox server, but the application itself can still be unaware of that. Forcibly unlink it using following command in terminal:
rm -rf ~/.dropbox
The above guarantees that no any trace from previous link lefts, able to prevent further application work. Now you can link your Dropbox application to your Dropbox account anew by signing in again. 😉
Hope this helps.
Edit: Oh.. you are on Windows. One of the rule above is related to Mac/Linux only. 🤷 My fault. Instead of the command above remove Dropbox folder residing in "C:\Users\music\AppData\Local" (not the one that keeps your data).
33 Replies
Replies have been turned off for this discussion
- Здравко3 years agoLegendary | Level 20
leeharris wrote:...dropbox.fs_api.lifecycle.FsApiClientCreationException: "Initializing fs api |>> Initializing application filesystem |>> Attempting to create new files directory for ApplicationFilesystem |>> Error making tempdir |>> mkdirat |>> mkdirat syscall |>> Unknown posix error (0x6)"Hi leeharris and all support staff,
Again something is "unknown" for Dropbox!!! Actually, this error (ENXIO with code 6) means that for some reason the scheduled operation cannot be performed or not supported on particular device in general (partition in the particular case). The reason can be some incompatibility, but again - without info where new folder creation trying has been performed (where the 'at' handle points to) that fails and the underlying partition type (and mounting options could be helpful) nothing concrete can be said. Invite your development team to put some more information when unhandled exception brings up. If I have to bet, Dropbox application tries to create temporary folder on a partition where such creation is not supported and not allowed. Most probably some hidden bug, in configuration management, that comes up from time to time, and forces folder creation on "unusual" places instead of the normal one.
leeharris, To flush up entire configuration and start on clear, perform advanced reinstall if nothing else helps. Since the main temporary dir already exists, it's likely application and/or computer reboot to help. Did you try this? Try in advance...
Good luck.
- leeharris3 years agoHelpful | Level 5
Hi
I was busy today on a shoot but when I got back I had other issues when trying to save files in Capture One Pro and decided to do a restart, these seems to have fixed the Dropbox problem... I think and hope. I will test it again later just to be sure
.
- leeharris3 years agoHelpful | Level 5
HI as I wrote below a restart may have fixed it.
To answer your other questions just in case, yes this happened directly after upgrading to Sonoma and no I have not upgraded Dropbox as I believe there are issues if the DB folder is on an external device, I am not sure if this has been resolved.
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