Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

D P's avatar
D P
Collaborator | Level 8
8 months ago

Default sync state for new files: "Available offline" is not working on the Dropbox desktop app

Starting a new discussion because the last one (titled: "Make available offline" is not working for me") was suddenly closed to replies, without a successful resolution. In Options, I set the Defau...
desktop
Mac
sync
johnnyringo's avatar
johnnyringo
Helpful | Level 5
5 months ago

I only noticed the issue this past week, so I'm unsure when it may have started. It's simple really, under "preferences" -> "Sync" -> "default sync preference"  there are 2 options: Online Only or Available Offline. I set it to "Available offline" but every time I open up preferences, it goes back to "online-only" 

I would like to sync ALL my files locally by default. It seems the option in preferences is glitched?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hey johnnyringo!

Can you also try updating the app to the latest stable version that came out yesterday, to see if that makes any difference?

Also, have you tried quitting the app by right-clicking the Dropbox icon in your task bar? You can then select Quit Dropbox, then reopen it from your installed applications.

Lastly, if you select your files/folders inside Dropbox and right click on them, do you have the option to make them available offline, or online-only? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!