We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
kristine_gal
9 years agoExplorer | Level 4
Desktop app says I'm offline and is connecting all the time, even though there's a connection
Dropbox has stop syncing, yesterday i received a notification that i have to re-install my dropbox. I have re-installed dropbox in my computer but after installation, it says connecting until now. Af...
- 9 years ago
kristine_gal wrote:I've tried to click the "unlink this dropbox" from the dropbox preferences but i was unable to click the button.
I had the same problem, but I think I managed to solve it in the following way:
1.-go to preferences
2.- proxy servers
and in proxy settings, select "no proxy"
as1590
9 years agoNew member | Level 2
kristine_gal wrote:I've tried to click the "unlink this dropbox" from the dropbox preferences but i was unable to click the button.
I had the same problem, but I think I managed to solve it in the following way:
1.-go to preferences
2.- proxy servers
and in proxy settings, select "no proxy"
din
9 years agoNew member | Level 2
same with me... after click "no proxy" then everything back to normal... problem solve...
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!