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Reny1105's avatar
Reny1105
Explorer | Level 4
3 months ago
Solved

Disable download for shared links not working.

I have my downloads disabled for a shared link. Whenever I test the link to another email, the download option is still there and able to be used. I just upgraded to the business, and I pay to us...
  • CaraDBX's avatar
    3 months ago

    Reny1105​ Could you double check that the link you are sharing is a link for viewing? Shared links where people with the link can view the folder can have downloads disabled, but shared links to folders with can edit permissions cannot restrict downloads.

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