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Reny1105's avatar
Reny1105
Explorer | Level 4
3 months ago
Solved

Disable download for shared links not working.

I have my downloads disabled for a shared link. Whenever I test the link to another email, the download option is still there and able to be used. I just upgraded to the business, and I pay to us...
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  • CaraDBX's avatar
    CaraDBX
    3 months ago

    Reny1105​ Could you double check that the link you are sharing is a link for viewing? Shared links where people with the link can view the folder can have downloads disabled, but shared links to folders with can edit permissions cannot restrict downloads.

Reny1105's avatar
Reny1105
Explorer | Level 4
3 months ago

Thank you all for the advice!

CaraDBX, your advice worked! 

 

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Reny1105​ and welcome to the Dropbox Community. I am glad to see your shared links issue has been resolved thanks to our Communities amazing advice. 

    On a separate note, I’m Theresa, one of the Community Managers here at Dropbox. 👩‍💻 I’d love to hear how you use Dropbox in your daily life and sure if you're open to sharing, I’m all ears👂.

    I’m always fascinated by different workflows. Who knows? Your insights might lead to helpful tips to boost productivity or even spark ideas we can share with our internal team💡.

    T 😺 (Dropbox Community Manager)

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