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oneoftheelks's avatar
oneoftheelks
Explorer | Level 4
3 years ago

Do you know how to preserve location data when uploading photos and videos via a File Request?

The Goal: Collect photos and videos from a group of people who may or may not have Dropbox accounts. Important: We want to preserve the file quality, date, time and location data (Otherwise we wou...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi oneoftheelks, how are you today? 

 

I checked with our Team about this, and it seems that by default photos uploaded from Safari have location removed by the device at upload time. 

 

When you are selecting the photos, there’s an "Options'' button (in the bottom left) where you can choose what information is preserved and what is removed (including Location).

 

I hope this helps!

oneoftheelks's avatar
oneoftheelks
Explorer | Level 4
3 years ago

Hi Megan,

Thank you for your help. I have tried to find the options button when uploading from Safari on my iPhone and I haven't been able to find it. Are you referring to Safari on Mac? If you are referring to Safari on the iPhone, would you be able to share a screenshot showing the options button?

Best regards,

Kipp

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi oneoftheelks, as this is related to how Safari operates, and we're not sure if the mobile version has the same feature, we'd recommend you check the Apple support pages for further assistance on this matter.

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