Forum Discussion

rduff's avatar
rduff
Explorer | Level 4
3 years ago

Don't have an option to 'Make folders available offline'

Following a recent update, folders are now only available online and have lost the ability to select offline. This used to be possible by right clicking on the Dropbox folder on my PC or an individua...
desktop
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the screenshots, rduff.

 

Just to check, when you right-click on a file in your Dropbox folder and then click on "show more options", no Dropbox options appear there, right?

rduff's avatar
rduff
Explorer | Level 4
3 years ago

No...there are two options as per the attached   

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for confirming, rduff.

     

    Can we send you an email, so we can investigate this further?

  • rduff's avatar
    rduff
    Explorer | Level 4
    3 years ago

    Yes...no problem.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks! I just emailed you, so we'll continue there.

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