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Don't see 'sync now' option to prioritise which files sync first
I have a personal dropxox account and am on Mac OS Mojave 10.14.4. I am syncing a large number of files and want to prioritise some larger files first. According to this article https://help.dropbox.com/sync/prioritize-files-sync I should be able to right click on a file with the blue sync icon and see option 'Sync now'. However, I do not see this option - see screenshot.
I want to know if this option should be available on Mac for a personal account or if it's only available on business account. If it should be avaiable is there anything I can try to troubleshoot the problem?
Thanks for any help
Hi -X-ARCH & UnkleRukus!
Sorry to not have provided this information before but if you have a Dropbox Plus, Professional, or Business account, you can prioritize a file to sync ahead of others syncing with the Dropbox app on your computer.
Note: You can’t prioritize folders or package files at this time.
In case you'd like to log a feature request for a similar functionality for folders, the 'Share an Idea' section of our Community is the right place. Here's a direct link:
https://www.dropboxforum.com/t5/Share-an-idea/ct-p/101002000
I hope this clears things up a tad and I'm always around if you have any more questions!
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Both business and personal (paid) accounts. Dropbox --> Sync Now is not an option when right-clicking. Have checked against all the info in this thread as well as the FAQ article. Running latest dropbox version. What gives? Thanks
see attachment
Hello, I too do not see the Sync Now option when I right click on my files.
- Walter
Dropbox Community Moderator
Sorry to hear about this Joshiiwasan.
If this is happening for files indeed (and not folders), I'd really like to look into it. Can you send me a screenshot of the options you get when you right click on files that reside in your Dropbox folder?
Thanks!
Hi Walter, Is this for files being uploaded only?
Hey Dropbox, Is this option only available for single files? I have something like 500,000 files to sync in hundreds of folders, I couldn't possibly select all the most important ones individually! It would be really nice if I could choose a whole folder for priority sync!
- Walter
Hi -X-ARCH & UnkleRukus!
Sorry to not have provided this information before but if you have a Dropbox Plus, Professional, or Business account, you can prioritize a file to sync ahead of others syncing with the Dropbox app on your computer.
Note: You can’t prioritize folders or package files at this time.
In case you'd like to log a feature request for a similar functionality for folders, the 'Share an Idea' section of our Community is the right place. Here's a direct link:
https://www.dropboxforum.com/t5/Share-an-idea/ct-p/101002000
I hope this clears things up a tad and I'm always around if you have any more questions!
So if I want to prioritize all 60 files in a folder, I have to do Sync Now for each of them individually rather than once for the folder? Good grief.
