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weirdkid47's avatar
weirdkid47
Explorer | Level 4
2 years ago

Drag & drop photos from another web-page stopped working.

I've been using dropbox on web browser (tried chrome, safari, opera and brave) on my mac MacOS Ventura 13.6.7. I have tons of photos (mostly png and jpg) posted on my blogs (blogger, tumblr and wor...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey weirdkid47, thanks for posting here! 

 

I just tested this on my end, and it seems to have worked. 

 

However, I didn't use blogger, Tumblr or Wordpress I simply googled for an example image, and dragged it to my Dropbox account. 

 

The file uploaded without an issue. Keep in mind, I'm using Chrome. 

 

Is it possible that you changed something in the process that you follow on your end? 

 

Let me know more!

weirdkid47's avatar
weirdkid47
Explorer | Level 4
2 years ago

Thanks for your reply.

I tried again on chrome, and also tried dragging images from some random websites other than blogger or tumblr, but unfortunately it still shows "Create a new shortcut" popup and never uploads the photos.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey weirdkid47, would you mind sending me a couple of step-by-step screenshots, in order for me to have a visual too? 

    • weirdkid47's avatar
      weirdkid47
      Explorer | Level 4
      2 years ago

      Sure, of course.
      This is Chrome, but it does the same on Safari, Opera and Brave.

       

      1. open dropbox and a webpage with images

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      2. drag an image

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      3. drop the image to dropbox

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      I used to upload photos from my blogs this way and can't think of anything I changed.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey weirdkid47, thanks for the screenshots.

         

        I just tried this on my end as well and it did work.

         

        Can you please clear your browser's cache and try again?

         

        Let me know what you see.

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