Forum Discussion

weirdkid47's avatar
weirdkid47
Explorer | Level 4
2 years ago

Drag & drop photos from another web-page stopped working.

I've been using dropbox on web browser (tried chrome, safari, opera and brave) on my mac MacOS Ventura 13.6.7. I have tons of photos (mostly png and jpg) posted on my blogs (blogger, tumblr and wor...
sync
upload
Web
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey weirdkid47, would you mind sending me a couple of step-by-step screenshots, in order for me to have a visual too? 

weirdkid47's avatar
weirdkid47
Explorer | Level 4
2 years ago

Sure, of course.
This is Chrome, but it does the same on Safari, Opera and Brave.

 

1. open dropbox and a webpage with images

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. drag an image

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. drop the image to dropbox

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I used to upload photos from my blogs this way and can't think of anything I changed.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey weirdkid47, thanks for the screenshots.

     

    I just tried this on my end as well and it did work.

     

    Can you please clear your browser's cache and try again?

     

    Let me know what you see.

    • weirdkid47's avatar
      weirdkid47
      Explorer | Level 4
      2 years ago

      Thanks for your reply.

      I cleared cache and tried again, on chrome, safari and brave, but these all show the popup and do not upload the photo.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        2 years ago

        I just tested it on Windows/Firefox and it does the same. It tries to create a new shortcut, rather than upload the image to Dropbox.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!