Forum Discussion

weirdkid47's avatar
weirdkid47
Explorer | Level 4
2 years ago

Drag & drop photos from another web-page stopped working.

I've been using dropbox on web browser (tried chrome, safari, opera and brave) on my mac MacOS Ventura 13.6.7. I have tons of photos (mostly png and jpg) posted on my blogs (blogger, tumblr and wor...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey weirdkid47, thanks for the screenshots.

 

I just tried this on my end as well and it did work.

 

Can you please clear your browser's cache and try again?

 

Let me know what you see.

weirdkid47's avatar
weirdkid47
Explorer | Level 4
2 years ago

Thanks for your reply.

I cleared cache and tried again, on chrome, safari and brave, but these all show the popup and do not upload the photo.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    I just tested it on Windows/Firefox and it does the same. It tries to create a new shortcut, rather than upload the image to Dropbox.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for checking guys.

     

    weirdkid47 can you let me know when you first noticed this behavior?

     

    Also, which browser releases/versions are you using? 

     

    Are you getting the same behavior on Incognito/private browsing windows as well?

    • weirdkid47's avatar
      weirdkid47
      Explorer | Level 4
      2 years ago

      I guess I first noticed it last weekend, so sometime around 21st June.

       

      My current browsers are;
      Chrome Version 126.0.6478.63
      Safari Version 16.6
      Brave Version 1.67.119
      I'm using these on MacOS Ventura 13.6.7.

       

      Just tried on incognito mode but it does the same, only creates a new shortcut and doesn't upload any image.

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