Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Phil25, thanks for bringing this to our attention.

     

    Could you provide more information about what you're experiencing exactly?

     

    Is this a share link that you created which isn't working, or someone else's link, or something else entirely?

     

    This will help me to assist further!

  • Phil25's avatar
    Phil25
    New member | Level 2
    2 years ago

    When I try to copy a drop box link to share a file I receive a notification that says "banned_member/" 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the information, could you contact the support team directly for them to investigate it in more detail?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!