Forum Discussion

pellet's avatar
pellet
Helpful | Level 5
7 years ago
Solved

Drop box is stuck at "Starting..." but files are being synced

The box icon on system tray stays at gray and says "Starting...". But, when files are changed on another computer, they are being synced. Should I be concerned? Is there a fix?

 

Thanks.

desktop
sync
  • Jane's avatar
    Jane
    7 years ago

    Hi again to all, 

    This should be resolved now. Please restart your Dropbox desktop or mobile app and try again.

    Let us know if you are still receiving an errors or you're experiencing anything out of the ordinary & we can look further into it.

    Thanks to everyone for your reports & happy Dropboxing ahead! 

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  • davidbautista's avatar
    davidbautista
    Helpful | Level 5
    7 years ago

    Hi. I have a problem. My dropbox is syncing normally between my computer and my cloud (dropbox.com) but the problem is that the little dropbox logo in my taskbar is saying "indexing, syncing..." with blue arrows as if it's working or doing sync or accesing my account. I reinstalled it, and it downloaded all my files again normallt but the logo still says the same.

     

    Task bar logo problem, in English: indexing, syncing...

    And then you can see that the files are correctly synced.

     

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