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Drop box no longer option for attachments on my iPad using Apple mail
I am using an iPad and running iOS 12.4.3 and Dropbox version 166.2.8. I saw the Dropbox icon fade to black and do its update/cleaning but after this I am no longer able to find access to Dropbox fil...
Hi Dan; how are you today?
It sounds like Dropbox has not been set as a location in the Files app. Can you please open the Files app on your device and press ‘edit’? Under locations you should see all available locations with Dropbox toggle off. Please switch this on and press 'done'.
After this is done then, please try again. You should see the functionality has been restored.
Keep me posted and welcome to the Community Dan36!
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi Dan; how are you today?
It sounds like Dropbox has not been set as a location in the Files app. Can you please open the Files app on your device and press ‘edit’? Under locations you should see all available locations with Dropbox toggle off. Please switch this on and press 'done'.
After this is done then, please try again. You should see the functionality has been restored.
Keep me posted and welcome to the Community Dan36!
Thanks Walter for getting back to me so quickly and with the perfect solution. I have made note and am good to go. Best
- Walter
Glad to hear this helped Dan!
If you ever come up with a Dropbox question in the future, feel free to let us know; we're always a post away :grin:
Have a great rest of your day!
Hi There, I use an iPad Pro for business continually but I for some considerable time now I have several problems using Drop Box as follows (this has been the situation for the past 12 months on iPad OS and now also on the very latest release of IPad OS released this week) :-
- I cannot attach a file in Drop Box in the apple iOS mail app. I can access Drop Box from the files app but not the mail app.
- I cannot export a file from Drop Box to the Blue Beam Revu App. It does not show as an option when I try to export.
- I cannot save a file which is attached to an email in the apple mail app to Drop Box. The Drop Box window which appears to allow me to select a location within Drop Box to save the file disappears very quickly while in the process of saving the file.
- I can access Drop Box from the files app.
This is making the use of Drop Box for my work impossible.
Kindest Regards
Jim Gallagher
Please advise what the solutions to these problems are
