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bcgirton's avatar
bcgirton
Helpful | Level 6
3 years ago

Dropbox Android will not automatically upload camera pictures over NordVPN

Today I noticed that Dropbox Android will not automatically upload camera pictures over NordVPN. It claims that I am offline, when I actually have a fast, stable connection to the internet.  Is anyon...
Android
Camera uploads
Mobile
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey mockswede, can you please make sure you've checked everything in this list of troubleshooting steps, to see if anything helps?

mockswede's avatar
mockswede
Explorer | Level 3
3 years ago

Yeah.  Followed all of those dropbox steps.

 

Only thing that works is turning of the mobile Nord VPN software on the phone.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi mockswede, if the upload works without the VPN active, then it could indicate that NordVPN is blocking access to Dropbox servers.

     

    However, I use NordVPN on my own Android device, and am not experiencing any issues with camera uploads. Have you tried changing the specific server used on the Nord app?

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