Forum Discussion

RP15's avatar
RP15
New member | Level 2
10 months ago

Dropbox app not recognizing external SSD for backup on Mac computer

I am running MacBook pro m3 max with sequoia 15.3.1 and want to backup a Samsung T7 external SSD formatted APFS encrypted, has 1 file in it 50MB. Dropbox will not recognize the drive, I have tried re...
desktop
Dropbox Backup
Mac
RP15's avatar
RP15
New member | Level 2
10 months ago

thanks, I will reformat 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Sure thing, RP15, if you need anything else, let me know!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!