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Forum Discussion
trebbi
4 years agoExplorer | Level 4
Dropbox automatically adding my name to files
Does anyone know why Dropbox is automatically adding my name to files that I upload when I get a request for upload? Is there anyway to prevent this?
Thank you!
- 3 years ago
Hi everyone,
I just wanted to provide an update here. It is now possible to submit file requests without including your user name but the action to change the naming convention must be done by the person requesting the file. It's pretty easy and can be done by using the following process.
When creating the File Request, simply click on the trashcan icon next to the "Sender's name" field to remove this from the incoming files.
I hope this makes using File Requests a little bit easier for you all.
Thank you for you patience and for choosing Dropbox!
Have a great day!
Graham
Megan
Dropbox Community Moderator
4 years agoHi trebbi, how are you?
Let me ask: does your friend have a Dropbox account? If so, are they signed into the account when sending files to you?
Let me know, and we'll take it from there!
trebbi
4 years agoExplorer | Level 4
Megan ! I'm good. Thank you! I hope that you're well, too!
My friend said yes and yes to answer your question.
- Megan4 years ago
Dropbox Community Moderator
Hi trebbi, do you use naming conventions on the File Request folder, by any chance?
Can you also use an incognito tab on your end, where you're not logged into your Dropbox account, and then try to upload content to the File Request?
If you leave the name part blank, what do you see as the name of the file?
- trebbi4 years agoExplorer | Level 4
Megan , as I see it, the naming convention is automatically added when I create a request. I cannot turn it off?
I've tried uploading when I am not logged in to Dropbox, but then I have to add a name and email address to be able to upload, so those get added anyway.
- Jay4 years ago
Dropbox Community Moderator
Hi trebbi, when you're uploading files via a file request, it isn't possible to remove the username from the file itself to ensure that files can be associated with the person who uploaded them.
If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
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