Forum Discussion

April H.'s avatar
April H.
Explorer | Level 3
3 years ago

Dropbox Camera Uploads not syncing to new MacBook

I have a new MacBook Air.  I use dropbox as my primary folder and access it both from my desktop mac and my Air.  I realized that Camera uploads are not working on my MacBook Air, just on my desktop....
Camera uploads
desktop
Mac
sync
April H.'s avatar
April H.
Explorer | Level 3
3 years ago

I think I did everything you asked, but it's still not working.  I have the dropbox icon on  my menu bar.  I also have a folder called Dropbox that is on both my iMac and my Air.  They used to be same, and everything I did on one would show up in the other.  

 

If I go to dropbox folder on my iMac when I'm home, or I go to the dropbox icon in the menu bar on my Air, all my photos show.  If I go to the dropbox folder on my Air (not the icon in the menu bar) then the camera uploads is stuck in time back to when I got a new computer. 

 

A

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi April H., can you clarify the app's syncing status and version on your Air, please? 

  • April H.'s avatar
    April H.
    Explorer | Level 3
    3 years ago

    • April H.'s avatar
      April H.
      Explorer | Level 3
      3 years ago

      Dropbox from the menu bar shows no sync issues

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi April H., thanks for the info! 

         

        I would like for you to locate your Dropbox icon on your menu or task bar, next to your WiFi and hover your mouse there.

         

        Can you let me know the syncing status, and version of the app, please? 

         

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