Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Terry t.7's avatar
Terry t.7
New member | Level 2
3 years ago

Dropbox Capture videos buffering

Hello,   I'm evaluating Dropbox for my business and am trying out the Dropbox Paper feature.  The recorded video buffers and stalls and is more-or-less unwatchable.  I don't have problems like this...
Dropbox Capture
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there Terry t.7, sorry to hear you're having issues with this.


Can you please clear your browser's cache or try another browser and let me know if you get the same results?

 

Thanks!

  • Larry8369's avatar
    Larry8369
    Explorer | Level 4
    2 years ago
    I have a 2 gigabit wi-fi all videos no matter the source is wonderful. That being said, Dropbox is terrible. I upload my videos and when I try to view them it buffers for an intolerable amount of time. When shared with others they have the same problem.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!