Forum Discussion

wa4cbg's avatar
wa4cbg
Explorer | Level 3
2 years ago

Dropbox downloads show as online with cloud Icon WHY? Need all downloaded files to be offline

 My Client has been using Dropbox for a number of years. He has a desktop and 2 laptops. He saves all files in Dropbox folders on the computer (local) Dropbox folders. Any new files in these folders ...
desktop
sync
windows
wa4cbg's avatar
wa4cbg
Explorer | Level 3
2 years ago

I checked the settings on my Windows 10 desktop and it is configured identically as the windows 11 laptop. It has worked perfectly for 5 years. The Dropbox root folder has the check-mark and right clicking the folder gives you the two options; make available offline and make online-only. Files have always downloaded to the hard drive (Available off-line).. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey wa4cbg, if this a brand new installation, this could be expected, depending on your initial choice during the installation about how to sync the files.

 

However, in any case, you can simply right-click on the Dropbox folder itself and choose "make available offline".

 

This option will download all the files in the Dropbox folder.

 

The options in the preferences should work as normal.

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