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Forum Discussion
jobee2
5 months agoHelpful | Level 5
Dropbox file sharing with InDesign causes broken file paths when shared
Device
MacBook M1 Pro Operating System/Browser (if using the web)
Sequoia 15.5 Dropbox App Version (if using the app)
v229.4.5197 Syncing Status
Synced
Question or Issue
Does ...
jobee2
5 months agoHelpful | Level 5
Hi Jay,
The files are being shared because I have given the other licensed users access to the entire folder in which I work. Nourish Team Folder.
Many thanks, Jo
Jay
Dropbox Community Moderator
5 months agoThanks for the info. It sounds like you're using a team folder to share files and you and the other users are on a Dropbox team.
As there isn't a suitable solution we can provide for your situation, I'll leave this thread open for other users to contribute their suggestions.
- jobee25 months agoHelpful | Level 5
Hi Jay,
I've been talking to an InDesign Facebook about the issue and one of the members on there is using the same set up and doesn't have the issue. Here's what he said:
Strange, we use Dropbox for six years now. The only issue we have is that if a document use placed files from various places that are not synced it takes a while to find them. But no changed links. We just sync the folders we need, and sync them off when we don’t need them.
It must be possible to work in this way?
- Jay5 months ago
Dropbox Community Moderator
Thanks for the feedback, currently, there wouldn't be a method to determine why the InDesign documents work differently between your setup and the other user's setup.
It's possible that all users on that team are using File Provider, meaning that all Dropbox folders are located in the CloudStorage location, regardless of which Mac they were using.
Have you been given the option to use File Provider for your team?
It is worth noting that File Provider does also affect other aspects of syncing, which can be seen in this article, which may or may not affect your workflow.
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