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ivandeki's avatar
ivandeki
Explorer | Level 4
4 years ago
Solved

Dropbox files no longer properly syncing?

Hi all,  Since the new Dropbox desktop app, I'm struggling with the following.  Although the app seems to think it's in sync, I'm seeing lots of "cloud download" icons on my folders and files, wh...
desktop
sync
  • Hannah's avatar
    Hannah
    4 years ago

    Sorry to jump in here, ivandeki!

     

    You should be able to set this both for your entire Dropbox by right/control clicking on the Dropbox folder in your Finder and for individual files and folders.

     

    I hope this helps!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey ivandeki, welcome to our Community and thanks for using Dropbox!
 

If you've ensured that the Dropbox desktop app is 'up to date' and not still syncing in your menu bar/task bar, can you see if you get the option to make them available offline when you right click on them?

 

Let me know and we'll take it from there.

 

  • ivandeki's avatar
    ivandeki
    Explorer | Level 4
    4 years ago

    hi Walter, thanks for the reply. I indeed just discovered that if I do that the problem is solved. 

    I don't understand why I needed to do this. In the past, this seemed to be the default setting?

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      It seems that you're on the updated desktop app for Mac OS, so from now on you can use Make online-only and Make available offline actions when syncing your files and folders.

       

      Let us know if you have any other questions ivandeki

      • ivandeki's avatar
        ivandeki
        Explorer | Level 4
        4 years ago

        Is there a way to set this for my entire Dropbox? Or I have to do it for each top level folder?

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