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colsar's avatar
colsar
New member | Level 2
1 month ago

Dropbox folder missing from indexed locations for searching on Windows 10

Device HP Desktop Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 238.4.6075 Syncing Status Up To Date Question or Issue I've not been able to ...
desktop
Permissions
windows
colsar's avatar
colsar
New member | Level 2
1 month ago

I have a LOT of files. If I make it online only, is it going to start deleting them from my computer!!??

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi colsar!

No need to make everything online-only yet, just as a test, try it with a couple of files to see if it does help.

  • colsar's avatar
    colsar
    New member | Level 2
    1 month ago

    Okay. I did the file above that I searched and didn't get a hit on the contents. I made if online only , the icon went to a cloud. Then I switched it to offline and it cycled and went to a green check. I waited a few minutes to see if it would index and then searched. No luck.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      Thanks for trying, colsar.

      I just sent you an email, so we can take a closer look into this.

      Just reply back to me when you have a chance.

      Cheers!

      • colsar's avatar
        colsar
        New member | Level 2
        1 month ago

        I haven't seen the email. Can you resend it. Thx.

         

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