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colsar's avatar
colsar
New member | Level 2
1 month ago

Dropbox folder missing from indexed locations for searching on Windows 10

Device HP Desktop Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 238.4.6075 Syncing Status Up To Date Question or Issue I've not been able to ...
desktop
Permissions
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey inF1 - sorry to hear you're also having issues with this.

Can you clarify if you've tried all the troubleshooting steps that were mentioned in the thread, like closing and restarting the Dropbox desktop app and the computer? 

inF1's avatar
inF1
Explorer | Level 4
1 month ago

Thanks for the quick reply.

Yes, even after a fresh reboot and stopping/starting dropbox the special Dropbox folder does not appear as an option for Search Indexing.

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    In that case, may I reach out via email to investigate further inF1? 

    As for you colsar, I'd suggest taking a look at your inbox for Hannah's email to continue with her directly at this point. 

    • inF1's avatar
      inF1
      Explorer | Level 4
      1 month ago

      Hi Walter, yes please, either private message or email will be perfect, thank you.

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 month ago

        No worries inF1 - I've just followed  up via email so please take a look at your inbox and we'll take it from there. 

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