Forum Discussion

DJC_1955's avatar
DJC_1955
Explorer | Level 3
3 years ago

Dropbox is creating files in my folders

These 0KB files just keep appearing in my folders.  Any reason why? How do I/you stop this please?

David

 

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    DJC_1955 wrote:

    These 0KB files just keep appearing in my folders.  Any reason why? How do I/you stop this please?


    Dropbox doesn't (and can't) create files on its own like that. Something on one of your devices must be doing it. Look at the version history for one of the files to determine which device is creating them, then start your search there to see what could be doing it.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!