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robinwn
4 years agoHelpful | Level 6
Dropbox is not searchable in Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made sure Dropbox has full access in Security and Privacy. Help please?
I have found a solution, everyone! I hope everyone struggling with this will find this post. The problem isn't with dropbox, it's with Mac Spotlight. Which surprised me, as I always thought the finder search was separate from Spotlight, but apparently, on the back end, both are one-in-the-same. I've heard many times that re-indexing spotlight didn't work, but it does! You just have to do it a different way for everything to ACTUALLY 100% reindex.
Tutorial is here on apple's forums: https://discussions.apple.com/thread/253479408
Just giving credit where credit is due.
In case that goes away, instructions are also listed below.
- Open System Preferences and go to Spotlight's Privacy tab.
- Add the entire hard disk INTO the Privacy list.
- Maybe wait 30s.
- Remove the hard disk FROM the Privacy list.
Spotlight will re-index. After finish re-indexing, the search in folder works for me.
(To see if Spotlight is indexing, use Command+Space to invoke Spotlight, and type in something. Wait a second. You should see a progress bar to show indexing progress)
Of note, I am on Mac OS Monterey 12.6 (21G115). My dropbox version is 158.4.4564. These are both the lastest, as of now, 10.3.2022.
Hopefully this helps! Changed my life - I can work again!
185 Replies
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- Megan3 years ago
Dropbox Community Moderator
Hi jmu1981, can I send you an email, in order for us to have a closer look here?
- dogweather3 years agoExplorer | Level 4
user davidarden's solution worked a charm! THANK YOU!!!!!!!!!
- jmu19813 years agoExplorer | Level 3
Hi Megan. Yes please. I assume you have my email address from my account details? Thanks
- Megan3 years ago
Dropbox Community Moderator
- FemmeFromage3 years agoHelpful | Level 5
Thank you so much!!!!! I'd upgraded to Monterey 12.5 and hadn't been able to search for a couple of months. You made my day.
- zmmzmm3 years agoNew member | Level 2
Brilliant, thank you!!
It worked!
- k763 years agoHelpful | Level 5
I had a feeling this issue would happen when Dropbox forced me to move the Dropbox folder into the Library folder, and I was right. The Library folder is hidden and not searchable. What were they thinking?
- FemmeFromage3 years agoHelpful | Level 5
I think all the tech companies think we have good internet access 24/7 and only save to and work from the cloud. Sorry, but there are millions of us stuck with satellite or DSL on copper lines. Even if we live in a city. Dropbox is my back-up drive. And I'd like to change my answer about the Spotlight fix. It worked for a day, now Finder can't find anything on Dropbox again. I'm not sure why. If this doesn't get fixed, I will switch my cloud storage provider.
- DrAJP3 years agoHelpful | Level 6
I didn't have any issues using Spotlight Search until DropBox's update that changed everything. This fix seems to also fix the issues caused by this update.
- DrAJP3 years agoHelpful | Level 6
I'll be anxious to see how long the "fix" lasts. If it doesn't keep working (and if DropBox doesn't fix everything), I'll also be moving my business. Have been a customer for over 10 years. Hopefully, DropBox values loyalty.
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