Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Viqhaas M.
11 years agoNew member | Level 1
Dropbox is re-syncing my files again?
Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.
I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.
I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.
114 Replies
Replies have been turned off for this discussion
- Angela S.2110 years agoNew member | Level 1
Can we ask Dropbox to download the newest pics first then re-sync itself? Terribly frustrating not being able to reach data. Maybe a pause button? I delete and add files on a daily basis, when this "re-sync" occurred it takes forever to correct itself YES I have a super fast computer with TONS of space and the highest speed internet connection. Since I delete so many files I have to sit here and constantly tap my iphone telling it to "give up" on an upload fail, since I deleted it already from my phone/dropbox spaces in the universe. THIS is highly annoying. Wont progress until I say "retry" or "give up" Who's bright idea was this?
- Garland G.10 years agoNew member | Level 2
Can you please restate this more clearly? I think you undstand my problem but I can't understand what you're saying exactly.
Also, is there a solution?
- wretchedworm10 years agoNew member | Level 2
Hi, has anyone had any solutions to this?
Mine just happened yesterday. And its been doing it a long time as there are almost 3 million files!
All i did yesterday was to delete some files to make space for my harddisk. But now everything is resyncing.
- Flavio10 years agoExplorer | Level 4
Hi!
I have a Dropbox Pro account and also having this same problem. I updated removing some files and organizing some directories, but it started to resync all files. And it is stucked resyncing without updating the new files I have to work with my colleagues. I had to change to the old method of email to send and receive files. And it seems that it will take some days until it finishes, as I have about 980K files to resync. It is not limited by the bandwidth of the network, since it not sending and receiving so many files (I verified that it only sent/received few MB in the last hours). So, I recommend that Dropbox give priorities for the last modified files, instead of the resyncing old directories.
- Flavio10 years agoExplorer | Level 4
One of the consequences of taking too long to sync, is that some of the updates I did, to save space (some days ago), are now reverted. For example, I deleted some folders in one machine, so I think that this will be a change that will reflect in all other computers. But since it is taking too long to sync on that machine, the other computers do not see this change. On the other hand, the computer with the deleted folder is updated again creating that folder again. So, all the work I made to clean the space in that computer, is gone...
Since it is taking, and will take, some days to finish, it is very dangerous to do any update in the files of this computer.I can understand that (re)sync may be slow because of the slow network. But I'd like to give more cpu power to the dropbox app so it can (re)sync faster. And also, dropbox must pay attention to recent files/folders first. Obtain and compare information of the complete directories and files (with timechange of the files) should be simple and faster (doing this without considering the content of the files). Why dropbox do not consider such files/folder tree first, and only then do the (re)sync of the old files/folders ?
- Mark R.8010 years agoExplorer | Level 4
The programmers must be stupid. Why when I make a mistake of disconnecting my dropbox account by removing the external disk does it resync EVERYTHING ! Just stupid. And dropbox have still not improved their search capablities and simple things like putting files in order you last looked at them.
- morkmork9 years agoNew member | Level 2
Same problem here, for the second time now! Is anyone from dropbox monitoring this forum? If so, an official response would be nice.
- darfnader9 years agoExplorer | Level 4
Same here- this has been going on for nearly a year now. Over the last few months it just seems to chew up all of my CPU "indexing" or syncing a single file but it amounts to the same thing. PAIN.
- ryan l.59 years agoExplorer | Level 4mine is re sycning 200,000+ files this morning, it has been going for hours on 60mb sec internet connection, not very happy with dropbox right now
- ryan l.59 years agoExplorer | Level 4make that 313,000 files, almost 7 years of work, not very happy right now
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!