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MonikaE's avatar
MonikaE
Helpful | Level 6
5 years ago
Solved

Dropbox isn't syncing anymore after upgrading to Ubuntu 20.04

I upgraded from Kubuntu 18.04 to 20.04 a little over a week ago. Since then Dropbox isn't syncing anymore. The icon in the task bar keeps switching between the network folder icon and the box icon (D...
desktop
Linux
sync
  • MonikaE's avatar
    MonikaE
    5 years ago
    It's working again.
    I ran ~/.dropbox-dist$ strace -f ./dropboxd.
    It often showed ("Vorgang nicht zulässig" = "activity not allowed"):
    [pid 8640] openat(AT_FDCWD, "/home/monika/Data/Dropbox/Dateien/programme/Videobearbeitung/software/otr-verwaltung3p/data/tools/intern-VirtualDub/wine/dosdevices/z:/usr/lib/jvm/java-1.11.0-openjdk-amd64/legal/java.compiler", O_RDONLY|O_NOATIME|O_CLOEXEC|O_DIRECTORY) = -1 EPERM (Vorgang nicht zulässig) zu sehen
    I moved the entire folder Videobearbeitung out of the Dropbox folder be on the safe side and restarted Dropbox.
    Immediately things improved, a notification showed "90 files deleted from Dropbox", my husband's PC showed "9 files changed" for a shared folder and after a while the systray icon stopped blinking and just showed the box (without arrows).

    (The weird thing is that I had deleted all local files at one point and Dropbox had downloaded them - including the offending one.)

    The "echo fs.inotify.max_user_watches=100000 | sudo tee -a /etc/sysctl.conf; sudo sysctl -p" probably also was part of the solution.

MonikaE's avatar
MonikaE
Helpful | Level 6
5 years ago

At first the solution with deleting/moving all local files seemed to have worked fine, everything was downloaded after a day, the Dropbox icon stopped blinking, the "dropbox status" said "Aktualisiert", which may mean "current".

 

Now after a reboot of the computer (not sure if that is responsible) the Dropbox icon is blinking again, "dropbox status" yields "Synchronisieren ..." like it did when it was not actually synchronizing anything, the "recently changed files" submenu shows nothing. The folder with the automatic camera uploads from the phone shows photos from yesterday but not from today.

 

I'm afraid I'm back at square 1. I can't keep deleting and redownloading all my files and remembering which ones I have edited on my PC in the meantime to copy them back.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Thanks for the update on this, MonikaE!

Can you please try a more advanced reinstall of the Dropbox application, to see if that helps?

Also make sure to try and temporarily disable any third party apps like an antivirus or firewall that you may have.

  • MonikaE's avatar
    MonikaE
    Helpful | Level 6
    5 years ago

    Please check my initial post, I did the advanced reinstall before posting the question.

     

    As usual on Linux, I am not running any antivirus or firewall.

     

    But thanks for the suggestions anyway.

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