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Barb E's avatar
Barb E
New member | Level 2
3 years ago

Dropbox member does not have access.

I have a "Dropbox Basic Free" plan, which was set up by a condo board secretary.  When I took over her position, she gave me access as "owner".  One of our board members can no longer gain access to ...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Barb E, I'd be happy to look into this! 

 

It sounds like a member of a shared folder you're part of, has issues accessing the folder, right? 

 

We had a scheduled maintenance a few hours ago, which might have caused a temporary hiccup. Could this be the issue there? 

 

I'd suggest you ask the member to try again using a different browser altogether. In any case, if the issue remains, let me know. 

 

Thank you! 

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