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Javier P.4's avatar
Javier P.4
Explorer | Level 4
2 months ago
Solved

Dropbox public links have been suspended for generating excessive traffic

Question or Issue As stated in the email received with the subject above: "Your current account bandwidth limit is 20.00 GB and your current usage is 20.04 GB." That does not seem like a huge overc...
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  • Megan's avatar
    Megan
    2 months ago

    Hi Javier P.4, let's jump right into this! 

    It sounds like access to your sharing was paused on your account. 

    Have you checked this article to see if any of the files you're trying to share, or have already shared, breaches the Terms of Service? You can also take a look here for more info.

    In any case I just created a ticket on my end for you, in order for us to investigate further.

    Thanks!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi Javier P.4, let's jump right into this! 

It sounds like access to your sharing was paused on your account. 

Have you checked this article to see if any of the files you're trying to share, or have already shared, breaches the Terms of Service? You can also take a look here for more info.

In any case I just created a ticket on my end for you, in order for us to investigate further.

Thanks!

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