Forum Discussion

lloydschroeder's avatar
lloydschroeder
Explorer | Level 4
3 years ago

Dropbox sharing not visible on Finder nor the green synced icons on Sonoma for Mac

Help please! I can not for the life of me get the sync icons back, nor the right-click Dropbox options that I used to have last week. I have deleted, re-installed, reset and tried numerous other thin...
desktop
Mac
sync
lloydschroeder's avatar
lloydschroeder
Explorer | Level 4
3 years ago

I actually don't know why I quoted that version of Dropbox - not sure where I got it from, but it is indeed version 187.4.5691.

I went to Full Disk Access and switched it on alongside Dropbox - it was switched off originally. Reset Dropbox and then force quit the finder. Still have the same issues as originally. 

The folder location is cloudstorage

 

Thanks 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi lloydschroeder, can you clarify the app's syncing status, and also send me a screenshot of your files as shown inside your Dropbox folder, please? 

    • lloydschroeder's avatar
      lloydschroeder
      Explorer | Level 4
      3 years ago

      Hi
      Everything is syncing fine and if I click on the icon at the top of the screen and then find the file i can share the link this way, but it no longer appears in the right-click finder menu. See attached. 

       

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi lloydschroeder, can I send you an email, in order for us to have a closer look into this? 

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