Forum Discussion

klantz's avatar
klantz
Explorer | Level 3
3 years ago

Dropbox status icon not displaying for only one file

I have been using Dropbox for several years without incident -- to share files between several Macs. Yesterday, however, I saved a file to Dropbox that is not displaying any status icon in the Finder...
desktop
Dropbox Basic
Mac
Preview
sync
petrholusa's avatar
petrholusa
Explorer | Level 3
2 years ago

Hi Walter.... I am not sure about that. I am having online files only and still I don't see any status if it's local or in the cloud only. Even dropbox is syncing files nicely, this gives me a little headache as I have to go through the some files and check them one by one. 

 

Thanks.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey petrholusa! Can you let us know what’s the OS version of your device, as well as the syncing status and app version of your Dropbox app?

  • petrholusa's avatar
    petrholusa
    Explorer | Level 3
    2 years ago

    Edice Windows 11 Pro
    Verze 23H2
    Datum instalace ‎01.‎12.‎2022
    Build operačního systému 22631.2861
    Výkon Windows Feature Experience Pack 1000.22681.1000.0

     

    Dropbox 189.4.8427

    I have already uninstalled that a reinstall again. 

    Syching status: Uup to date.

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi petrholusa, could you attach a screenshot showing what you're seeing in Finder in order to understand your issue further?

      • petrholusa's avatar
        petrholusa
        Explorer | Level 3
        2 years ago

        Regular folders. 

         

         

         

         

         

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