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YesVojtech's avatar
YesVojtech
New member | Level 2
3 years ago
Solved

Dropbox stuck in "indexing" state on Windows 11, no files downloaded or uploaded

Hi, I've been using Dropbox for years without issues, but on my new Windows 11 PC, the app is stuck in "Indexing" status - no files are synched, downloaded, or uploaded. What I tried so far: - Rest...
desktop
Dropbox Plus
Error Messages
sync
  • Jay's avatar
    Jay
    3 years ago

    Hi YesVojtech, thanks for bringing this to our attention.

     

    When you reinstalled the app, did you do an advanced reinstall?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi YesVojtech, thanks for bringing this to our attention.

 

When you reinstalled the app, did you do an advanced reinstall?

 

This will help me to assist further!

YesVojtech's avatar
YesVojtech
New member | Level 2
3 years ago

Hi, thank you, that solved it! 🙂 Plus it probably needed a bit more time. Now it's working as it should.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, glad to have helped out.

     

    Enjoy the rest of your week!

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