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John98683's avatar
John98683
Helpful | Level 5
6 years ago
Solved

Dropbox stuck in Syncing.

My dropbox is stuck showing says "syncing" continually. There are no syncing in my Dropbox folder, and nothing is syncing. I have tried restarting the PC, restarting Dropbox, reinstalling Dropbox, an...
desktop
sync
  • John98683's avatar
    John98683
    6 years ago

    Fixed it. The problem is that Dropbox client application for Windows 10 OS needs ciphers to be in certain order.

    Once i fixed the ciphers it worked fine. This has not been a problem with any other vendor applications we run today but only dropbox.

     

    here are the ciphers you will need.

     

    TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_GCM_SHA384,TLS_RSA_WITH_AES_128_GCM_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA

HEJohnsonJr's avatar
HEJohnsonJr
New member | Level 2
6 years ago

I've been searching for hours and just came across the 'magic' I needed:

 

Dropbox icon

Preferences

Account Tab

Atl-H

Fix Hard Links

 

Thank you!

Jorge4's avatar
Jorge4
Explorer | Level 3
6 years ago

Using v. 107.3.416. Syncing is stuck at 207,406 files for over 12 hours. Tried fixing permissions and hardlinks, but it doesn't get unstuck. Exiting and restarting is useless. Exited Boxifier in case that was the problem, but nothing happened. No sync issues. Read all the posts but no real answer. Is there a way for Dropbox to take over my computer (with my permission, of course) and fix the problem like Microsoft does?

 

Quite honestly I'm starting to be fed up. I have 420 Gb of data but am thinking of using another software that doesn't give me trouble.

 

Jorge

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi Jorge4, it looks like you’re running the beta version of the Dropbox desktop application.

     

    To install our latest stable version, visit this page and switch ‘Early releases’ to Off.

     

    Afterwards, re-download the app from here and let me know how it goes!

    • Jorge4's avatar
      Jorge4
      Explorer | Level 3
      6 years ago

      Did everything you said. Now I have v. 106.4.368

       

      Syncing stuck at 183853 files after satrting at 183831. Am trying to fix permissions, see what it does.

       

      Jorge

      • Jorge4's avatar
        Jorge4
        Explorer | Level 3
        6 years ago

        Slowly moving: 197521 files syncing now, one hour after.

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