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Neal M.6's avatar
Neal M.6
Helpful | Level 6
9 years ago
Solved

Dropbox very delayed sync

Hi...we've been having fairly severe sync issues today.    We first noticed them on text files that were changed on Linux.  The files seem to eventually sync randomly many minutes later (if at all)...
sync
  • Neal M.6's avatar
    Neal M.6
    9 years ago

    As of today, Linux sync is working normally again :)

cavega's avatar
cavega
New member | Level 2
4 years ago

I still have 11 more days of the Dropbox Plus trial and just last night experienced delays in the sync. Specifically, created a new folder and uploaded a ~700MB file on my iPad. Once the app gave me confirmation that the file was uploaded I would hit refresh on my Android devices (2 different brands) and would not even see the new empty folder. It took at last a few minutes for the uploaded file to eventually show on the Android devices. I even force-stopped and clear cache in the Android Dropbox app and that would not fix the issue. This is not the first time that this sync delay has happened during my trail period so I'm kinda hesitant to commit to the Plus subscription.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi cavega, what version of the Dropbox mobile app are you running on both your devices?

  • cavega's avatar
    cavega
    New member | Level 2
    4 years ago

    On my iPad running iOS 15.6.1 I have version 302.2 and on my Android 12n devices I have a Google Pixel 3 and Samsung Galaxy Flip 4 I'm running version 304.1.4 via the beta channel. The upload from the iPad device took a few minutes to show up on Dropbox's Android app.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      We appreciate the update here, cavega.

       

      Your comments have already been passed along to our team.

       

      If you have any further issues, don't hesitate to let us know.

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