Forum Discussion

Mustafa Kozanoglu 's avatar
Mustafa Kozanoglu
New member | Level 2
5 months ago

Error 0x8007016A: The cloud file provider is not running.

Here’s the full text from the error window in your screenshot: ⚠️ Interrupted Action An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use ...
desktop
Error Messages
File access
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hi there, Mustafa Kozanoglu ​, thanks for joining our Community!

Does this error message appear when you try to copy a file that exists inside your Dropbox folder? 

Do you have OneDrive active and running on your machine? I'm asking because based on the error message, it seems that this might be caused by OneDrive, not Dropbox. 

After doing some online search on my end using the error message, it looks like there are some solutions on how to resolve this on the Microsoft forum. I'd suggest taking a look, and following some of the steps mentioned there. 

Let me know how things turn out for you! 

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