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digitalbeachbum's avatar
digitalbeachbum
New member | Level 2
12 months ago

Error 0x80070780 when trying to access files in a folder locally - folder not available online

Over the years I've lost some HDs to crashes and I tend to be lazy since these days you can take millions of photos and videos then just dump them on the cloud to never check them out later because y...
desktop
File access
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey digitalbeachbum thanks for reaching out to us on the Dropbox Community.

Can you send us a screenshot of how the files in the folder appear for you? Because from your description, the icon on the files doesn't sound Dropbox related.

Also, you mentioned that you're trying to link the app to the Dropbox folder, which is no longer in your internal hard drive, right?

Have you tried reinstalling the Dropbox app and choosing the "advanced settings" during the installation process, to see if you can link the app to the existing Dropbox folder from there?

Keep in mind that you need to choose the parent folder of the existing Dropbox folder as the location for this new install.

Let me know how it goes.

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