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VladBusca's avatar
VladBusca
New member | Level 2
7 years ago
Solved

error moving dropbox

Hello I get this error when trying to move dropbox folder from C to 😧 "some files can't be moved, please select a new location or close some open files and try again". Tried this advice, didn't ...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Hey there faculabo  - sorry to hear about this.

Kindly note that I moved your post under this thread so as to ping you my previous suggestions since you're having the same issue with the OP.

Could you take a look and let me know how it goes? 

faculabo's avatar
faculabo
Helpful | Level 5
7 years ago

Thanks Walter! This little trick did the job :)

So, I just needed to click on the Advanced Settings!! I never ever saw it..

I recommend making this more obvious for future releases..

Anyways.. My bad!! Thanks for the quick reply..

BACK TO WORK! LOL

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Glad to hear this worked out well for you faculabo - I appreciate you taking the time to submit your feedback as well; I'll make sure to pass your comments on to our product team.

    Have a lovely day in the meantime and should you ever come up with a Dropbox question or issue, don't hesitate to let us know; we're always a post away!

    Cheers!

  • faculabo's avatar
    faculabo
    Helpful | Level 5
    7 years ago

    "The deal is not done until the fat lady sings"

    Hello again Walter Now my Dropbox says: "Connecting..."

    And is stuck there! HAHAHA.. god, what a day :)

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Thanks for the update and sorry to hear that faculabo. 

    I guess you've rebooted your computer already so can you please check if this is caused by an antivirus, firewall or even a proxy/VPN setting on your computer?

    If that's not the case, please let me know. 

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