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Robert T.30's avatar
Robert T.30
Explorer | Level 3
2 years ago

Error on Mac that a folder is locked

 I'm using the Dropbox app on my Mac. It consistently reports the error on the .Trash folder that it's locked and so can't sync. But I can't find a way to unlock it. What can I do?   Thx
desktop
Error Messages
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hmm, that's strange, you should be seeing the Dropbox version and sync status when hovering over this little Dropbox icon.

 

Do you see this .Trash folder in your Dropbox folder? If you right click on it and then choose "get info", do you see the lock setting mentioned in the sync issues tab?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Huh, okay, good news, then!

 

Of course, if it comes back, do let us know and we'll happily continue looking into it.

 

Thanks, Robert and have a good day!

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