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Forum Discussion
Error when opening Dropbox shared links
I'm suddenly having issues following links to shared dropbox files, even ones that I created myself. My team uses basecamp for project management and we store links to shared documents there. I have signed out of both dropbox and basecamp and re-tried the links. I'll see the document for a second and then I get the following error.
I have logged out of both programs, rebooted and logged back in. No one else on my team is having issues.
9 Replies
Chrome is my default browser. I just pasted the dropbox link into Edge and received the same error.
Also - I cleared my browser cache as well. I do utilize a VPN but that isn't something new.
Yes, It happens in Edge as well. I cleared my Chrome cache and the problem persisted.
- Hannah
Dropbox Community Moderator
Would you mind turning your VPN off, to see if that makes any difference?
Just so we cover that as well.
Still happening.
I turned off my Bitdefender tracking protection and was able to open the link in edge.
I don't recall changing any settings but it seems that the anti-tracker feature is what was causing the problem. Will I have to keep this off to utilize dropbox links?
