Forum Discussion

millerjg's avatar
millerjg
Explorer | Level 4
3 years ago

External drive backup stalled and is no longer syncing

external drive backup stuck at 1 percent, changed from beta, started syncing, but now stuck at 24 percent for days... what can I do?
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Dropbox Backup
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millerjg's avatar
millerjg
Explorer | Level 4
2 years ago

Good morning Hanna – I am afraid the same thing is happened again – ext drive sync using DB v 201.4.5552 now stuck at 11 percent, and not recognising the file

 

s on the external disc that need to be synced (2+ days' worth) – deleted dropbox_ignore and recycle bin files, but still no sync – can you help please? – Gavin

 

millerjg's avatar
millerjg
Explorer | Level 4
2 years ago

Have also unplugged and reconnected the drive, and signed out and back in to dropbox on the net

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey millerjg, sorry for jumping in. How was the issue resolved the last time? 

     

    Also, I’m guessing this isn’t the same external drive as the one you had trouble with before, correct?

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