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Forum Discussion

Noah808's avatar
Noah808
New member | Level 2
3 years ago
Solved

Failed to upload File

I am uploading simple PDFs and I am getting the same error every single time.   It will hang on finalizing and throw   Upload Failed. Please Try Again    
Error Messages
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  • Rich's avatar
    Rich
    3 years ago
    Noah808 wrote:

    I am uploading simple PDFs and I am getting the same error every single time.

    Wait a little while and try again. Dropbox just had a brief interruption with some services.

shellynyc's avatar
shellynyc
Explorer | Level 4
3 years ago

I've been having this problem with all my upload attempts over SEVERAL days... different companies/accounts/shared folders.  

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey shellynyc, sorry to hear about this.

 

If this persists after clearing your browser's cache or on another browser, could you send us a screenshot of the exact error you're getting so that we can have a visual too?

  • shellynyc's avatar
    shellynyc
    Explorer | Level 4
    3 years ago

    Attached are two docs.... I'm sending this to Marcus in support.... but the support reply..... DIDN'T UPLOAD.  How do I send them to you ?  I'm not seeing a way to attach email here.  

     

    Shelly Raffle

    [email removed as per Community Guidelines]

     

     

     

  • shellynyc's avatar
    shellynyc
    Explorer | Level 4
    3 years ago

    This site indicates the upload problem has been solved.  It has NOT been solved.....  I have noticed other dropbox users are having the same problem.

     

    Help!


    Shelly Raffle

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi shellynyc, you can attach your screenshots, by clicking the little camera icon when you try to respond back to us. 

       

      Also, you mentioned that you're trying to send the screenshots to Support. Could you share your ticket number reference with me, so I can locate it in the system? Thanks!

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