Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Jonathan M.5's avatar
Jonathan M.5
Helpful | Level 5
7 years ago

File opened "x minutes ago" when I didn't open it?

I was looking for a file I'd accessed on my phone, but was having a struggle seeing files based on how recently I'd accessed them so I tried on the web client instead   I was shocked to see vario...
desktop
sync
Web
ee22's avatar
ee22
Explorer | Level 3
2 years ago

Hi Walter,

 

I've returned to this thread because my issue happened again.

 

When I am on the homepage (https://www.dropbox.com/home) and I filter the 'All Files' list by 'Recent' I see activity that files have been opened that I have not recently visited. But when I look at the Activity log you mentioned, that appears to be accurate.

 

Why is this happening? Is this a security-related issue?

 

Thanks.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the nudge on this ee22 

 

Could you let me know if you notice any difference in the Recents area if you log into your account through another browser? 

 

Also, where do you usually access your files from? Is it locally on your devices, through the website or via a 3rd party app/integration? 

  • ee22's avatar
    ee22
    Explorer | Level 3
    2 years ago

    Same issue on Safari (Version 15.6.1) and Chrome (Version 121.0.6167.184) I access my files on my computer and through the Paper app (iOS). All three reflect the same recent activity

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the additional information ee22 

       

      Would it be OK if we sent you an email to have a further look internally at this point? 

      • ee22's avatar
        ee22
        Explorer | Level 3
        2 years ago

        Yes please

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!