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Forum Discussion

Jonathan M.5's avatar
Jonathan M.5
Helpful | Level 5
7 years ago

File opened "x minutes ago" when I didn't open it?

I was looking for a file I'd accessed on my phone, but was having a struggle seeing files based on how recently I'd accessed them so I tried on the web client instead   I was shocked to see vario...
desktop
sync
Web
jhardy2025's avatar
jhardy2025
New member | Level 1
10 months ago

I have gone to the Dropbox folder, although the times when the files were opened was during a period when I was out of the house and away from the computer and the computer was (or should have been) asleep. I don't typically open files from within Word, I open them directly from the Dropbox folder.

As far as security software, nothing I'm aware of. And even if that were the case, it wouldn't explain for me why these particular files and no others (among hundreds of similar ones) were accessed.

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for the additional information jhardy2025 - most appreciated.

Can you have a look at your events page and/or check the files' version history and let me know what you find?

Do you see any 'unknown' devices or web sessions on your Security page by any chance? 

  • jhardy2025's avatar
    jhardy2025
    New member | Level 1
    10 months ago

    I did look at the security page and didn't see any unrecognized or unknown devices there. 

    I also looked at the events page. There were no events listed for the files that said they were opened in my local dropbox folder.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      10 months ago

      I see, thanks for clarifying that for me jhardy2025 

      Can you maybe send us a screenshot of where you spotted this omitting any personal or sensitive information so that we can have a visual too? 

      • jhardy2025's avatar
        jhardy2025
        New member | Level 1
        10 months ago

        I'm confused, what do you want me to take a screenshot of?

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