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Jonathan M.5's avatar
Jonathan M.5
Helpful | Level 5
6 years ago

File opened "x minutes ago" when I didn't open it?

I was looking for a file I'd accessed on my phone, but was having a struggle seeing files based on how recently I'd accessed them so I tried on the web client instead   I was shocked to see vario...
desktop
sync
Web
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Thanks for the additional information jhardy2025 - most appreciated.

Can you have a look at your events page and/or check the files' version history and let me know what you find?

Do you see any 'unknown' devices or web sessions on your Security page by any chance? 

jhardy2025's avatar
jhardy2025
New member | Level 1
1 year ago

I did look at the security page and didn't see any unrecognized or unknown devices there. 

I also looked at the events page. There were no events listed for the files that said they were opened in my local dropbox folder.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    I see, thanks for clarifying that for me jhardy2025 

    Can you maybe send us a screenshot of where you spotted this omitting any personal or sensitive information so that we can have a visual too? 

    • jhardy2025's avatar
      jhardy2025
      New member | Level 1
      1 year ago

      I'm confused, what do you want me to take a screenshot of?

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        The place where you noticed that these files were accessed jhardy2025 - apologies if it wasn't clear before. 

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